Director I Safety Quality Patient Experience

Cleveland Clinic(25 days ago)

OnsiteFull TimeDirector$113,831 - $154,576 (estimated)Office of SQPE East-Clinical and Operational Improvement

About this role

The Director I Safety Quality Patient Experience at Cleveland Clinic Health System provides strategic leadership for the hospital’s safety, quality, and patient experience programs. The role is based at Euclid Hospital, is a member of the local leadership team, and partners with system and clinical leaders to align SQPE initiatives with organizational priorities.

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Required Skills

Quality Management
Patient Experience
Safety
Data Analysis
Process Improvement
Infection Prevention
Accreditation
Leadership
Budget Management
Coaching

+3 more

Qualifications

Bachelor's Degree (Nursing, Healthcare Administration, Business, Engineering or related)
Master's Degree
Certified Professional in Healthcare Quality (CPHQ)
Certified Patient Safety Professional (CPPS)
Healthcare Accreditation Certification Program (HACP)
Certified Joint Commission Professional (CJCP)
Certified in Infection Control (CIC)
Certified Patient Experience Professional (CPXP)
Process Improvement Certification (Lean, Six Sigma)

About Cleveland Clinic

clevelandclinic.org

Cleveland Clinic is a not‑for‑profit academic medical center founded in 1921 that provides comprehensive clinical and hospital care across a large integrated health system. It is known for world‑class specialty care, multidisciplinary teams, and leadership in medical research, education, and health information. The organization operates hospitals, outpatient centers and digital/telehealth services, and employs roughly 65,000 staff to serve patients regionally and internationally.

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