Director, Learning & Development, Operations

The Director, Learning & Development, Operations leads the operational foundation for Canada Life's L&D function, building and managing the enterprise operating system that connects demand, priorities, people, technology, and data. This hands-on leadership role oversees intake governance, workforce planning, learning platforms, financial management, and vendor oversight to ensure consistent, scalable, and impactful learning services. The position requires translating L&D strategy into practical operating plans, reliable services, and clear decision-making frameworks across multidisciplinary teams.