Director, Long Haul Technician Operations

The Director, Long Haul Technician Operations provides strategic and operational leadership for Zayo’s long-haul field organization, overseeing a geographically dispersed workforce of 100+ technicians. This role establishes operating strategies, performance standards, and resource models to protect the fiber infrastructure, improve network reliability, and scale operational capabilities. The position drives organizational effectiveness, financial stewardship, and cross-functional alignment while ensuring route protection remains the team’s primary responsibility.