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© All Rights Reserved. ApplyBlast.com
Segra
Segra is seeking a Director, Managed Services - Voice & Services to lead technical escalation and customer onboarding teams across its full Managed Services portfolio, including Voice, SD-WAN, and Security. This hybrid role requires a minimum of three days in one of the company's office locations and focuses on resolving complex service-impacting issues, ensuring high-quality service delivery, and driving continuous operational improvement. The position operates at the intersection of engineering, operations, and customer experience, providing executive-level leadership for escalations and onboarding execution.
Headquarters
Charlotte, North Carolina, United States
Company Size
1001-5000 employees
Founded
1897
Segra is a network and infrastructure provider that delivers business Internet, Ethernet, MPLS, dark fiber, IP, voice, and carrier services alongside managed services, data center colocation, and cloud solutions. The company focuses on state-of-the-art connectivity and cybersecurity, serving enterprises, carriers, and service providers with scalable, low-latency networks. Segra emphasizes reliability and industry-leading customer support to enable digital transformation, hybrid cloud deployments, and mission-critical communications.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Segra.