Airports Council International - North America
The Director of Market Research leads the strategy and operational excellence of ACI's airport passenger satisfaction program, transforming research and market intelligence into innovative solutions and advisory services. This role oversees a multidisciplinary team, manages the delivery of surveys and reports to over 400 international airports, and drives thought leadership and industry influence through research publications and stakeholder engagement.
Headquarters
Washington, District Of Columbia, United States
Company Size
11-50 employees
Founded
1948
Airports Council International – North America (ACI-NA) is the regional affiliate of the global Airports Council International, representing major commercial airports across the United States, Canada, and Mexico. It advocates for safe, secure, and efficient air travel while advancing airport infrastructure, environmental stewardship, and passenger experience. The organization provides industry data, benchmarking, training, conferences, and policy guidance to airport operators, developers, and policymakers, plus opportunities for collaboration and best-practice sharing. As part of the global ACI network, ACI-NA connects North American airports to international standards, research, and advocacy on aviation policy.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Airports Council International - North America didn’t post a salary, so this is our estimate from similar listings.
21% below the average for this role