Director, Network Capacity
Assurant Global Protection Services(15 days ago)
About this role
The Director of Service Network Capacity at Assurant is responsible for overseeing dispatch decisioning and rules, managing team performance, and ensuring optimal network availability and efficiency for in-home services. The role involves designing automated decisioning tools, leading vendor and support teams, and collaborating across various departments to enhance service delivery.
Required Skills
- Operations Management
- Supply Chain
- Logistics
- Automation
- Vendor Management
- Network Optimization
- Decisioning Tools
- Performance Monitoring
- Client Support
- Process Development
Qualifications
- Bachelor’s Degree in Business, Finance, Logistics or related field
- MBA (Preferred)
- 10+ years in operations or service delivery management
About Assurant Global Protection Services
assurant.inA leading global protection company that safeguards and services connected devices, homes, and automobiles in collaboration with the world’s top brands.
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