Director of AI Data Intelligence - CX
The Hartford
About this role
The Director of AI Data Intelligence for Customer (CX) at The Hartford will lead the design and delivery of next-generation customer intelligence platforms that unify identity, behavior, and interaction data. This role focuses on leveraging Generative AI, advanced data engineering, and modern analytics to enable real-time insights, predictive decision-making, and personalized customer experiences. The leader will partner across the enterprise to translate AI-driven insights into strategic outcomes and operational improvements.
Skills
Qualifications
About The Hartford
thehartford.comGet business, home and car insurance from The Hartford. Choose from a broad selection of business insurance coverages and design the right solution for your company. The Hartford offers AARP members great ways to save on car and home insurance, so get an insurance quote online today & start saving.
Recent company news
MarketBeatFranklin Resources Inc. Increases Holdings in The Hartford Insurance Group, Inc. $HIG
5 hours ago
MarketBeatLegal & General Group Plc Acquires 55,740 Shares of The Hartford Insurance Group, Inc. $HIG
5 hours ago
CT InsiderWaterbury's Post University awarded $75.3M in copyright infringement lawsuit
14 hours ago
Yahoo FinanceThe Hartford auto insurance review 2026: 4.3 out of 5 stars
Jan 7, 2026
Connecticut by the NumbersInsurtech America Symposium Launches in Hartford April 13-14
1 day ago
About The Hartford
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for The Hartford.
Salary
$139k – $208k
per year
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