Director of Business Operations

Sourgum(1 month ago)

Jersey City, NJOnsiteFull TimeDirector$176,678 - $236,025 (estimated)Wayste

About this role

The Director of Business Operations at Sourgum is responsible for the end-to-end management of the Wayste SaaS business, reporting directly to the CEO. This role involves defining and executing growth strategies, leading sales and customer success initiatives, and collaborating with product and engineering teams to ensure the platform's market fit and scalability. Key responsibilities include owning P&L, establishing operational processes, optimizing the customer journey, and driving metrics for performance across various business functions. The director will also ensure alignment between sales, implementation, and product development to advance the company's mission in the waste and recycling industry.

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Required Skills

Business Strategy
Leadership
P&L Management
Sales Funnel
Customer Success
Onboarding
Metrics Definition
Market Analysis
Operational Excellence
Team Building

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About Sourgum

www.sourgum.com

Sourgum is a technology-driven waste management platform that connects customers with a vast network of local haulers to deliver scalable and efficient waste and recycling solutions. Focused on transparency and reliability, Sourgum provides users with tools for service management, including automated scheduling, real-time tracking, and customizable dashboards for monitoring waste streams. Serving clients across various industries and geographic regions, the company emphasizes a commitment to sustainability, customer support, and a streamlined service experience. Customers can access a range of services, including bulk rentals, scheduled pickups, and specialized waste management for different materials.