Venbrook Group
The Director of Client Experience sets the strategy for client engagement and service delivery across the third-party administration (TPA) portfolio. This role builds trusted partnerships with clients, brokers, carriers, and internal executives, translating client priorities into coordinated action and holding teams accountable for delivering measurable results. The position leads retention, renewals, implementations, executive reporting, and continuous improvement while identifying opportunities to strengthen partnerships and expand revenue.
Headquarters
Woodland Hills, California, United States
Company Size
501-1000 employees
Founded
2000
Venbrook Group is a fully integrated insurance services and risk management firm offering commercial insurance, employee benefits, claims services, wholesale brokerage, and specialty insurance products. They partner with businesses, brokers, and individuals to identify, assess, and mitigate risk through personalized insurance strategies and an integrated platform. With over 35 years of experience and 350+ carrier relationships, Venbrook delivers tailored solutions across property & casualty, benefits, wholesale, and specialty insurance markets.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Venbrook Group.
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