Director of Customer Support

Centr

23 days ago

Norco, CA

Hybrid

Full Time

Executive

0 applicants

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About this role

Centr, a globally recognized performance fitness platform, is hiring a Director of Customer Support to develop a modern, scalable, omni-channel support organization that enhances customer loyalty, revenue, and insights. The role involves transforming support operations through automation, strategy, and customer experience initiatives, reporting directly to the President of Digital.

Skills

About Centr

centr.com

Centr is a health and wellness platform and mobile app founded by actor Chris Hemsworth that delivers personalized fitness, nutrition, and mindfulness programs. It combines expert-led workouts, customizable meal plans, and guided meditations from Hemsworth’s team of trainers, chefs, and wellness coaches to support strength, fat loss, mobility, and mental wellbeing. The app offers tailored plans, on-demand classes, progress tracking, and community features across devices. Centr targets users seeking a holistic, celebrity-backed approach that blends training, diet, and mental resilience.