Director of Field Services

Locus Robotics(10 days ago)

HybridFull TimeSenior$140,000 - $190,000Operations

About this role

Locus Robotics is seeking a Director of Field Services to lead and develop their service operations for autonomous mobile robots across North America. The role focuses on designing data-driven service models, improving fleet performance, and collaborating with various teams to ensure operational excellence in a rapidly growing industry.

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Required Skills

Salesforce Service Cloud
Field Service
Troubleshooting
Data Analytics
Fleet Management
Robotics
Automation
Root Cause Analysis
Inventory Management
Customer Support

About Locus Robotics

locusrobotics.com

Locus Robotics builds AI-driven autonomous mobile robots and cloud software that automate and accelerate warehouse order fulfillment. Their scalable multi-robot systems work alongside human pickers to increase throughput, accuracy, and labor productivity while integrating with existing WMS and fulfillment systems. Delivered as a combination of hardware, orchestration software, analytics, and services, Locus targets e-commerce retailers, 3PLs, and distribution centers seeking faster, more flexible fulfillment.

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