Director of Growth Operations

Charlie Health Behavioral Health Operations(1 month ago)

HybridFull TimeDirector$230,000 - $300,000Operations

About this role

The Director of Growth Operations at Charlie Health will lead day-to-day operations for non-clinical and non-go-to-market teams, helping scale processes and systems to support rapid company growth. This role influences both supply and demand sides of the business and supports operational efficiency, financial performance, and strategic alignment across teams. The position is mission-driven and focused on improving access to behavioral health through better operational capacity and resourcing.

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Required Skills

Capacity Planning
Workforce Management
Utilization Management
Headcount Efficiency
Process Improvement
Data Analysis
Data Visualization
Stakeholder Collaboration
Cross-Functional Leadership
Strategic Planning

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About Charlie Health Behavioral Health Operations

charliehealth.com

Charlie Health is a telehealth mental health provider that delivers virtual intensive outpatient programs (IOP) and outpatient care for adolescents and young adults. They combine evidence-based individual and group therapy, family coaching, care navigation, and medication management to treat conditions like anxiety, depression, eating disorders, and substance use. Services are delivered by licensed clinicians via remote care designed to keep young people engaged at home and in school. Charlie Health also partners with schools, payers, and employers to expand access to youth-focused behavioral health.