Director of Guest Experience
filoli
About this role
Filoli is seeking a senior leader to oversee the guest experience, membership, and reservations, aiming to create a welcoming and engaging environment for visitors. The role involves setting standards for hospitality, leveraging data for continuous improvement, and leading cross-departmental collaboration to enhance visitor satisfaction.
Skills
About filoli
filoli.orgFiloli is a historic house and world-class garden located about 30 minutes south of San Francisco, nestled on a Santa Cruz Mountains slope with protected natural lands. Visitors can enjoy seasonal blooms, expansive gardens, and the Natural Lands, with a year-round program of tours and events open daily. Filoli’s mission is to inspire everyday life by welcoming all to experience the House, Garden, and Natural Lands. As a Bay Area cultural destination, Filoli blends horticulture, history, and nature in a serene setting.
About filoli
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for filoli.
Salary
$135k – $148k
per year
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