Casap
The Director of Implementations will lead and scale the customer onboarding function, managing a team of Technical Program Managers to ensure efficient and high-quality customer integrations. This role is responsible for developing implementation methodologies, driving cross-functional collaboration, and optimizing key performance metrics to reduce time-to-value. The position requires a strategic leader with extensive experience in fintech or payments implementation to build and maintain a robust delivery framework.
Headquarters
San Francisco, California, United States
Company Size
1-10 employees
Founded
2023
Casap is an award-winning dispute automation platform that streamlines compliance, reduces operational costs, and enhances consumer satisfaction by automating up to 30% of dispute cases. Trusted by fintechs and financial institutions to deliver fast, accurate, and compliant resolutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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