Director of IT
Customer.io(1 month ago)
About this role
The Director of Internal IT will lead and scale internal technology operations for a globally distributed, remote-first company. Reporting to the VP of Operations, this hands-on leadership role oversees IT infrastructure and internal systems while supporting and mentoring a small IT team. The position focuses on ensuring a secure, reliable, and efficient tech environment that supports company growth and cross-functional collaboration.
Required Skills
- IT Strategy
- Systems Management
- Access Control
- Cybersecurity
- Hardware Procurement
- Team Management
- Mentoring
- Cross Functional
- Cloud Infrastructure
- Help Desk
+5 more
About Customer.io
customer.ioCustomer.io is a data-driven customer engagement platform that helps teams design and automate personalized customer journeys across email, SMS, push, in-app and other channels. It centralizes first‑party event and profile data to power segmentation, behavior-driven workflows, content creation, A/B testing and analytics. Targeted at product, growth and marketing teams, Customer.io emphasizes privacy, deliverability and developer-friendly APIs and integrations to orchestrate lifecycle and transactional messaging.