Director of Operations - Trust & Safety
Care.com
About this role
Care.com is seeking a Director of Operations - Trust & Safety responsible for executing the safety program across the business, ensuring compliance, and implementing safety policies and solutions on a global scale. The role involves cross-functional collaboration, data analysis, and operational leadership to support the safety of the platform and its members.
Skills
Qualifications
About Care.com
care.comCare.com is an online marketplace that connects families with caregivers — including babysitters, nannies, tutors, pet sitters, senior caregivers, and housekeepers. The platform offers searchable local provider profiles with reviews and optional background checks, plus employer services such as HomePay for nanny payroll and tax support. It also features job listings, resources, and tools to simplify hiring and managing in‑home care. Care.com’s mission is to make it easier for families to find better care, operating across multiple countries to serve both care seekers and providers.
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About Care.com
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Care.com.
Salary
$120k – $145k
per year