Director of Operations

Wing Assistant

2 months ago

4.2 on Glassdoor

Makati, Philippines

Onsite

Full Time

Director

8 applicants

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About this role

The Director of Operations at Wing leads the day-to-day execution and performance of the Operations organization, ensuring multiple teams deliver consistent, high-quality outcomes. The role translates company strategy into operational execution while fostering a people-first culture. It requires tight coordination with Workforce Management, Training, Quality, HR, Talent Acquisition, Payroll, and Customer Success to maintain workforce health, customer satisfaction, and contractor experience. This position is based in Makati for a global virtual talent company focused on building and scaling remote teams.

Skills

About Wing Assistant

wingassistant.com

Wing Assistant is a virtual staffing platform that connects businesses with top 0.5% remote virtual assistants across admin, sales, marketing, and other functions. They offer affordable global talent (advertised under $8/hr) on a simple month-to-month subscription and provide onboarding, training, a dedicated CSM, and ongoing quality supervision. Customers get access to a WorkSpace app and managed support to scale recurring operational work. The service targets businesses seeking cost-effective, vetted remote support with hands-on account management and productivity tools.