Director of Patient Experience
Comprehensive Prosthetics Orthotics
About this role
The Director of Patient Experience at CPO leads the patient access and call center operations, oversees a team of remote representatives, and strives to enhance the overall patient experience. The role focuses on service quality, team coaching, workflow management, and process improvement to ensure compassionate, efficient support for patients. It is a leadership position emphasizing patient-first culture in a healthcare environment.
Skills
About Comprehensive Prosthetics Orthotics
cpousa.comComprehensive Prosthetics & Orthotics (CPO USA) is one of the largest orthotic and prosthetic service providers in the United States, operating a network of clinics across the Midwest. They provide patient-centered care including evaluations, custom prosthesis and orthosis fabrication, fittings, adjustments, repairs, and rehabilitation support. CPO USA’s clinics are staffed by certified clinicians who prioritize functional mobility, comfort, and long-term outcomes. Their mission — “making you move” — reflects a focus on restoring independence through personalized solutions and ongoing clinical support.
About Comprehensive Prosthetics Orthotics
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Comprehensive Prosthetics Orthotics.
Salary
$90k – $105k
per year
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