Director of Performance Analytics - Customer Operations
The Hartford
About this role
A Director of Performance Analytics at The Hartford leads enterprise analytics for Customer Operations and Claims Customer Experience, shaping performance measurement strategies and driving data-driven decision-making. The role involves partnering with cross-functional stakeholders, managing an analytics team, and advancing AI-enabled analytics.
Skills
Qualifications
About The Hartford
thehartford.comGet business, home and car insurance from The Hartford. Choose from a broad selection of business insurance coverages and design the right solution for your company. The Hartford offers AARP members great ways to save on car and home insurance, so get an insurance quote online today & start saving.
Recent company news
MarketBeatFranklin Resources Inc. Increases Holdings in The Hartford Insurance Group, Inc. $HIG
5 hours ago
MarketBeatLegal & General Group Plc Acquires 55,740 Shares of The Hartford Insurance Group, Inc. $HIG
5 hours ago
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14 hours ago
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Jan 7, 2026
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1 day ago
About The Hartford
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for The Hartford.
Salary
$138k – $207k
per year