Director of Release Manager

Talkdesk(8 days ago)

Porto, PortugalOnsiteFull TimeDirector$187,608 - $249,992 (estimated)Engineering

About this role

The Director of Release Management at Talkdesk is a senior leader responsible for shaping and scaling release processes across the company’s SaaS product portfolio. This role focuses on ensuring reliable, timely software delivery and operational excellence while leading a team of release managers. The position partners with Product, Engineering, and Operations to improve deployment efficiency and platform reliability.

View Original Listing

Required Skills

Release Management
CI/CD
DevOps
Cloud Platforms
Containerization
Kubernetes
Docker
Automation
Scripting
Agile

+4 more

Qualifications

Bachelor's Degree in Computer Science
Master's Degree Preferred
SAFe Certification
AWS DevOps Engineer Certification
ITIL Certification
Agile Certification

About Talkdesk

talkdesk.com

Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.