Talkdesk
The Director of Release Management at Talkdesk is a senior leader responsible for shaping and scaling release processes across the company’s SaaS product portfolio. This role focuses on ensuring reliable, timely software delivery and operational excellence while leading a team of release managers. The position partners with Product, Engineering, and Operations to improve deployment efficiency and platform reliability.
Headquarters
San Francisco, California, United States
Company Size
1001-5000 employees
Founded
2011
Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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