Director of Rooms
Four Seasons Hotels and Resorts(13 days ago)
About this role
The Director of Rooms at Four Seasons is responsible for overseeing the standards and operations of various departments within the Rooms Division. They ensure guest and employee satisfaction, maintain quality and service standards, and manage departmental performance including supervision, training, and budgeting. The role involves strategic planning, staff development, and operational oversight to deliver exceptional guest experiences.
Required Skills
- Hospitality Management
- Team Leadership
- Customer Service
- Operations Management
- Staff Training
- Budgeting
- Quality Assurance
- Guest Relations
- Multilingual
- Hotel Policies
Qualifications
- College degree or equivalent
- Minimum seven years in a luxury hotel environment
- Three years in key Rooms Division capacities
- English proficiency, bilingual helpful
About Four Seasons Hotels and Resorts
fourseasons.comDiscover luxury hotels and resorts worldwide with Four Seasons Hotels and Resorts. Plan your dream vacation, wedding, or business trip in style.
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