Director of Solutions Engineering, Strategic
Decagon(8 days ago)
About this role
Decagon is a conversational AI platform that enables brands to deliver personalized customer experiences across various communication channels. The company aims to redefine customer interactions through faster resolutions and richer conversations, supporting industry-leading enterprises with AI-driven solutions.
Required Skills
- AI
- API
- Solutions Architecture
- Enterprise Architecture
- Technical Leadership
- Customer Engagement
- System Integration
- AI/Generative AI
- Solution Design
- Technical Validation
About Decagon
decagon.aiDecagon is a leading provider of conversational AI solutions designed specifically for enhancing customer experience in enterprise environments. The platform enables businesses to create, optimize, and scale AI agents that deliver seamless interactions across various channels, such as chat, voice, and email. With its focus on rapid deployment, easy integration, and advanced analytics, Decagon provides organizations with the tools to transform their customer service operations and drive measurable improvements in engagement and satisfaction.
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