Boom
The Director of Support leads Boom's US-based team of approximately 25 employees, serving as the escalation point for offshore operations and owning strategy across all customer segments. This role focuses on evolving support from a cost center into a competitive advantage by improving metrics, managing global coverage, and driving product improvements based on customer feedback.
Boom is building a suite of products for property managers to drive on-time payments, reduce fraud, and grow revenue across the renter lifecycle. Rent reporting, a resident app, and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Boom.