Director of UX Research
American Express Global Business Travel
About this role
The Director of UX Research will lead research strategy and establish a Research Center of Excellence to drive consistent, high‑quality user research across the organization. They will act as a strategic partner to design and product teams, build research capability and literacy, and present insights to senior leadership to inform product decisions. The role is based in Manchester, UK and focuses on scaling research practices and enabling cross‑functional teams.
Skills
Qualifications
About American Express Global Business Travel
amexglobalbusinesstravel.comN/A
Recent company news
Business WireAmerican Express Global Business Travel Reports Strong Fourth Quarter and Full-Year 2025 Financial Results
3 days ago
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2 days ago
Yahoo FinanceAmerican Express Global Business Travel (GBTG) Q4 Earnings: What To Expect
4 days ago
Finviz - Stock ScreenerAmerican Express Global Business Travel's (NYSE:GBTG) Q4 CY2025 Sales Beat Estimates, Growth To Accelerate Next Year
3 days ago
Business Travel News EuropeAmerican Express Global Business Travel reportedly exploring a sale
Nov 25, 2025
About American Express Global Business Travel
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for American Express Global Business Travel.
Salary
$119k – $159k
per year