Director of UX Research
American Express Global Business Travel(26 days ago)
About this role
The Director of UX Research will lead research strategy and establish a Research Center of Excellence to drive consistent, high‑quality user research across the organization. They will act as a strategic partner to design and product teams, build research capability and literacy, and present insights to senior leadership to inform product decisions. The role is based in Manchester, UK and focuses on scaling research practices and enabling cross‑functional teams.
Required Skills
- UX Research
- Research Strategy
- Team Management
- Usability Testing
- Surveys
- Analytics
- Mixed Methods
- Stakeholder Management
- Project Management
- Coaching
+3 more
Qualifications
- Advanced Degree
About American Express Global Business Travel
amexglobalbusinesstravel.comN/A
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