Director of Warehouse and Service Operations (0125)

Trail Appliances Ltd.(2 months ago)

Delta, BCOnsiteFull TimeDirector$130,687 - $177,126 (estimated)Operations

About this role

The Director of Warehouse & Service Operations oversees three warehouse facilities and a service operations team across British Columbia. The role holds end-to-end ownership for operational performance, safety, and financial outcomes related to warehousing and reverse logistics. It involves managing service operations for repairs, parts, and return-to-vendor activities while ensuring strong coordination with delivery, sales, purchasing, finance, and other key functions. This leader is expected to be highly hands-on and data-driven, operating both on the floor and at a strategic level to support business growth and operational excellence.

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Required Skills

Warehouse Operations
Service Operations
Reverse Logistics
Inventory Control
Labor Optimization
Payroll Management
Productivity Improvement
FIFO Compliance
Damage Reduction
Root Cause Analysis

+19 more

About Trail Appliances Ltd.

trailappliances.com

Trail Appliances is a Canadian appliance retailer that sells major-brand kitchen, laundry, and home appliances through its online store and a network of brick-and-mortar showrooms. Beyond product sales, it offers delivery, professional installation, in-home service and repairs, financing options, and extended protection plans. Trail focuses on a wide brand selection and local customer service, serving homeowners and contractors across multiple provinces in Canada.

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