About this role
A Senior Org Design Lead at Kraken partners with C-suite and senior operational leaders to design and deliver future-facing operating models for utilities. The role focuses on translating target operating model standards into practical client contexts, enabling organisational change across the Build–Operate–Transfer lifecycle while working from Kraken’s New York office.
Required Skills
- Transformation Leadership
- Strategic Judgment
- C-Suite Credibility
- Advanced Facilitation
- Human Centred
- Global Mindset
- Programme Oversight
- Resource Orchestration
- Stakeholder Management
- Operating Models
+2 more
About Kraken
kraken.techKraken is a cloud‑native operating system for utility companies that centralizes customer experience, asset optimization, and field workforce management. Built to integrate smart meter and grid data, Kraken provides modular APIs, workflow orchestration, analytics and ML tools to automate billing, outage handling, dispatching and asset maintenance. Developed within the Octopus Energy Group, it’s designed to help utilities reduce operating costs, improve reliability and deliver faster, more personalised customer service. Utilities license Kraken to replace legacy stacks and accelerate digital transformation across customer, network and field operations.
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