Director, Patient Support Center

Shields Health Solutions

2 months ago

3.9 on Glassdoor

Remote

Full Time

Director

0 applicants

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About this role

The Director of the Patient Support Center leads a portion of Shields Health Solutions' Specialty Pharmacy operations, providing strategic leadership and accountability across a large national team. The role focuses on driving operational excellence, fostering a patient-centered culture, and supporting cross-functional collaboration within a fast-growing healthcare organization. The position is remote with regular travel to Boston or client sites (NYC) estimated at 20-25%.

Skills

Qualifications

Bachelor's Degree in Business AdministrationBachelor's Degree in Healthcare AdministrationBachelor's Degree in Related FieldMBA (Preferred)MHA (Preferred)

About Shields Health Solutions

shields.com

Industry

Healthcare

Shields Health is a family‑owned provider of diagnostic imaging and outpatient surgery with the largest network of medical imaging and treatment facilities in New England, operating more than 50 ACR‑accredited locations across New Hampshire, Maine, and Massachusetts. They offer MRI (including high‑field open‑bore, MR arthrogram, and breast MRI), PET/CT, and outpatient surgery services with an emphasis on patient comfort, advanced technology, and affordability. Shields also runs Shields ProCare, an imaging equipment maintenance and service business supporting its clinical operations. The company prioritizes provider expertise and an improved patient experience through cutting‑edge equipment and convenient access.