Director, Professional Services
Gong.io(22 days ago)
About this role
The Director will own and scale Gong’s global delivery partner ecosystem with a critical focus on ensuring consistent, high-quality partner-led customer delivery. This senior leader will establish the long-term vision, governance model, and quality framework for partner engagement, and act as an executive adviser on partner strategy and performance. The role partners across functions and leads a team responsible for partner enablement and delivery outcomes while managing services financials.
Required Skills
- Partner Delivery
- Quality Assurance
- Governance
- Capacity Planning
- Certification
- Enablement
- Escalation Management
- Forecasting
- Compliance
- P&L Management
+9 more
About Gong.io
gong.ioGong is a Revenue AI operating system that helps go-to-market teams capture and analyze multimodal revenue signals—calls, meetings, emails, and more—to drive growth. The platform combines specialized AI agents, advanced signal processing, and purpose-built applications for deal intelligence, pipeline management, forecasting, and sales coaching. By surfacing actionable insights, automating routine work, and integrating with CRMs and collaboration tools, Gong helps revenue teams improve win rates, forecast accuracy, and rep productivity.