Director, Project Management and Resource Operations

The Director, Project Management and Resource Operations provides strategic leadership for the Project Management Office and Resource Management Office, building a scalable delivery operating model to improve project predictability, customer experience, and financial performance. This role ensures customer commitments are delivered on time and within scope while driving delivery governance, resource orchestration, and continuous improvement across complex professional services engagements. The position serves as an executive escalation point for significant delivery, customer, financial, and resource risks, partnering closely with internal teams and customer stakeholders to ensure consistent execution.