Director, Provider Service
Blue Cross NC
About this role
The Director, Provider Service will lead the strategic direction for provider customer service, focusing on improving provider experience and operational performance. This senior leader partners with claims and operations leadership to align budgeting, staffing and service standards while using data to drive improvements. The role represents provider service priorities to executive leadership and external provider partners.
Skills
Qualifications
About Blue Cross NC
bluecrossnc.comBlue Cross NC makes health insurance easy. Discover employer, individual, family, Medicare & Medicaid plans from Blue Cross NC. Better care starts here.
Recent company news
WRAL NewsBlue Cross NC to offer voluntary separation packages amid financial challenges
Oct 1, 2025
Daily Tar HeelNC Chamber, Blue Cross N.C. announce new affordable health plan for small businesses
Nov 10, 2025
Raleigh News & ObserverBlue Cross NC offers voluntary buyouts, citing financial pressures
Oct 1, 2025
CBS 17‘Blue Cross NC is not immune’: State’s largest health insurance provider offers employee buyouts to cut costs
Oct 2, 2025
The Business JournalsBlue Cross NC CEO: Buckle up — health care's reckoning is here
Aug 14, 2025
About Blue Cross NC
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Blue Cross NC.
Salary
$144k – $230k
per year