Director, Quality Assurance - Fidelity Workplace Consulting

Fidelity

1 month ago

4.4 on Glassdoor

Westlake, TX

Hybrid

Full Time

Senior

0 applicants

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About this role

Fidelity Workplace Consulting is seeking a Director of Quality Assurance to develop and lead a comprehensive quality strategy for their retirement plan administration solutions. The role involves establishing a risk-based QA framework, building a high-performing team, and embedding quality throughout the delivery lifecycle. It offers an opportunity to drive operational excellence and improve product quality in a critical financial services environment.

Skills

Qualifications

BS in a related field

About Fidelity

fidelity.com

Fidelity Investments is a leading financial services company that specializes in helping individuals and businesses achieve their financial goals through a wide range of products and services. These offerings include brokerage, retirement planning, investment management, and wealth management, as well as tools for saving and spending efficiently. With a focus on customer support and financial guidance, Fidelity aims to empower its clients to make informed financial decisions to secure their futures. The company is known for its robust online trading platforms and comprehensive financial planning resources.