Director, Sales & Service

The Director, Sales & Service drives new member acquisition and oversees the commercial and service experience for a defined book of business at Wheels Up. This role partners with leadership and flight services teams to ensure a seamless, premium experience for clients while maintaining accountability for growth, retention, and client satisfaction. The position serves as a strategic, client-facing liaison for new and existing members, identifying tailored travel and membership solutions. Strong presentation skills and the ability to collaborate across sales and service teams are essential for success in this fast-paced environment.