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Director, Sales at Intercom - ApplyBlast

Director, Sales

Intercom

3 days ago

3.6 on Glassdoor

San Francisco, California, United States

Hybrid

Full Time

Director

0 applicants

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About this role

The Director of Sales leads Fin's New Business organization in North America, overseeing Account Executives and managers to drive new logo and revenue growth across SMB and Mid-Market segments. This role involves defining regional sales strategy, building a high-performing leadership team, and ensuring accurate forecasting and pipeline execution. The position requires partnering with cross-functional teams to optimize go-to-market strategies and deliver exceptional customer experiences.

Responsibilities

Lead Fin's New Business organization in North America across SMB and Mid-Market segments
Hire, coach, and develop a team of front-line Sales Managers to build a high-performing sales organization
Own regional new business forecast and drive pipeline discipline and forecast accuracy across all teams

Skills

About Intercom

intercom.com

Headquarters

San Francisco, California, United States

Company Size

501-1000 employees

Founded

2011

View Profile

Intercom is an AI-driven customer service company focused on conversational support and customer engagement. Its flagship AI agent, Fin, delivers high-quality answers and handles complex queries, and can be deployed on any helpdesk or within the Intercom Suite. Intercom pairs AI automation with messaging and helpdesk tools to streamline support workflows and scale service. Organizations use it to reduce response times, automate repetitive tasks, and keep customer conversations context-rich.