Director, Selection Operational Excellence

As a Director of Selection Operational Excellence at Coupang, you will lead the strategy and execution of product identification and onboarding operations across multiple retail categories. This cross-functional leadership role involves defining a multi-year roadmap, driving data-backed decision-making, and building scalable, tech-enabled processes to enhance customer experience. You will oversee the entire selection lifecycle, from identifying gaps in non-obvious variants to designing standard operating procedures that ensure consistent and efficient execution.