Director, Service Management Automation Lead

Syneos Health

13 days ago

Hyderabad

Onsite

Full Time

Director

0 applicants

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About this role

A Director, Service Management Automation Lead at Syneos Health drives service transformation through automation and AI, focusing on reducing manual effort and improving productivity across enterprise technology platforms.

Skills

Qualifications

Graduate degree in Computer Science, Information Technology, Engineering, or related fieldITIL v4 certification (Managing Professional or equivalent)ServiceNow certifications (e.g. Certified System Administrator, Implementation Specialist)Experience with automation platforms (e.g. UiPath, Automation Anywhere, Blue Prism)Experience working with ServiceNow as a platform owner

About Syneos Health

syneoshealth.com

Syneos Health is a biopharma solutions organization and full‑service contract research organization (CRO) that integrates clinical development, regulatory and commercialization services to help life‑science companies bring therapies to market faster. It provides end‑to‑end capabilities — clinical trials across phases and therapeutic areas, real‑world evidence and data analytics, medical affairs, market access, patient engagement and commercial launch services. With a global network of scientific, clinical and commercial experts, Syneos partners with biopharma, biotech and medtech clients to de‑risk development programs and accelerate product adoption.