Director, Smart Hands Engineering

Campus Opportunities(5 days ago)

OnsiteFull TimeSenior$66,783 - $126,720.23Systems Engineering and Operations

About this role

The Director of Smart Hands Engineering at Georgetown University is a senior leadership role responsible for the strategic direction, management, and operational oversight of the university’s physical network and telecommunications infrastructure support. The position involves leading a team of technicians to ensure the reliability, security, and efficiency of IT services across multiple campuses and international sites.

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Required Skills

Cabling
Networking
Telecommunications
Infrastructure
Project Management
Troubleshooting
Fiber Optic
Network Monitoring
Leadership
IT Infrastructure

About Campus Opportunities

georgetown.edu

New Relic is a SaaS observability and telemetry platform that helps engineering teams instrument, monitor, and troubleshoot applications and infrastructure. It provides APM, infrastructure and host monitoring, logs, metrics, distributed tracing, real-user monitoring, synthetics, alerting, and dashboards through a unified interface and query language (NRQL). Lightweight agents and integrations collect telemetry from apps, browsers, cloud services, containers, and networks so teams can correlate signals and perform root-cause analysis in real time. Organizations use New Relic to reduce mean time to resolution, optimize performance and costs, and gain end-to-end visibility across their stacks.

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