Director, Squad Leader - Personalization

Fidelity(2 months ago)

HybridFull TimeSenior$110,000 - $222,000Product Management

About this role

Product Leader on Fidelity’s Personalization Platform focused on enabling real-time personalized customer experiences across web, mobile, virtual assistants, and call routing. The role is part of the Digital Channels Product Area within Fidelity’s Brokerage business and serves as a strategic product position contributing to product cluster and area alignment. It operates at the intersection of product, engineering, analytics, and data science to shape the platform’s direction and adoption.

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Required Skills

Product Leadership
Roadmapping
Backlog Prioritization
Stakeholder Management
Cross-Functional Collaboration
Data Science
AI/ML
Recommender Systems
APIs
Analytics

+3 more

Qualifications

Bachelor's Degree
Graduate Degree (Preferred)

About Fidelity

fidelity.com

Fidelity Investments is a leading financial services company that specializes in helping individuals and businesses achieve their financial goals through a wide range of products and services. These offerings include brokerage, retirement planning, investment management, and wealth management, as well as tools for saving and spending efficiently. With a focus on customer support and financial guidance, Fidelity aims to empower its clients to make informed financial decisions to secure their futures. The company is known for its robust online trading platforms and comprehensive financial planning resources.

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