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Director, Ticket Operations at The Aspire Group | Leader in Outsourced Ticket Sales 🎟️ - ApplyBlast

Director, Ticket Operations

The Aspire Group | Leader in Outsourced Ticket Sales 🎟️

5 months ago

Las Vegas, Nevada, United States

Onsite

Full Time

Director

0 applicants

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About this role

A Director, Ticket Operations at the A's leads ticketing strategy and operations for a baseball team, overseeing inventory management, financial reconciliation, and team development. The role supports ticketing operations for multiple locations and is critical to shaping the fan experience.

Responsibilities

Lead configuration and management of season, group, and individual event builds within the ProVenue system
Maximize utility of MLB Ballpark App, CRM, and third-party vendor platforms
Oversee comprehensive inventory tracking, allocation, and reporting
Conduct end-of-event financial audits and credit card reconciliations
Ensure ticketing operations comply with organizational policies and MLB mandates
Partner with Sales and Marketing to execute product launches and promotional offers
Develop and implement pricing structures for Spring Training and West Sacramento operations
Recruit, train, and supervise box office and ticket resolution teams
Utilize purchasing history and customer data to resolve complex ticketing issues

Skills

Qualifications

5-7+ years of progressive experience in ticket operationsStrong proficiency with ProVenueProficiency in Microsoft Office SuiteProficiency in Google Workspace applicationsStrong understanding of event builds, inventory, ticketing systems, and pricing models