Director, Training and Quality Assurance
GlobalLinker
About this role
The Director of Training and Quality is a senior leader responsible for oversight of training, quality assurance, and performance programs across customer service operations in a BPO environment. The role focuses on ensuring consistent, compliant customer experiences, aligning programs to client expectations and supporting scalable operational growth.
Skills
Qualifications
About GlobalLinker
globallinker.comGlobalLinker is a business networking and growth platform that helps small and medium-sized businesses connect, access tools and services, and discover opportunities.
Recent company news
ETLegalWorld.comGlobalLinker joins ONDC to transform the business of India's MSMEs
Jun 26, 2023
adobo MagazineBrand & Business: UnionBank GlobalLinker partners with Lazada to help entrepreneurs expand their online presence
Mar 24, 2022
YourStory.comGlobalLinker Company Profile Funding & Investors
Jun 28, 2020
Inquirer.netMSMEs get the support of Insular Life through Union Bank GlobalLinker
Sep 3, 2021
PIBMinister of State for Commerce & Industry Smt. Anupriya Patel launches Indian Business Portal - e-commerce marketplace
May 27, 2022
About GlobalLinker
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for GlobalLinker.
Salary
$138k – $187k
per year