Director, US CRM Commercial Strategy & Innovation

Zoetis

3 months ago

3.9 on Glassdoor

Hybrid

Full Time

Director

1 applicant

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About this role

The Director, US CRM Commercial Strategy & Innovation is a senior executive who defines and delivers the CRM vision to accelerate commercial growth, improve customer engagement, and create competitive advantage for the US Commercial organization. The role leads a specialized CRM and digital experience team, reports to the Head of US Sales Digital Solutions, and is accountable for driving measurable business outcomes through a multi-year CRM roadmap and strategic use of agentic AI.

Skills

Qualifications

Bachelor’s DegreeMaster’s Degree (Preferred)Salesforce Certification (Preferred)Change Management Certification (Preferred)PMP (Preferred)

About Zoetis

zoetisus.com

Zoetis is a global animal health company dedicated to supporting customers and their businesses in ever better ways. Building on 60 years of experience, we deliver quality medicines and vaccines, complemented by diagnostic products and genetic tests and supported by a range of services. We are working every day to better understand and address the real-world challenges faced by those who raise and care for animals in ways they find truly relevant.