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Dirksen Member Service Representative at CEFCU - ApplyBlast

Dirksen Member Service Representative

CEFCU

5 months ago

3.5 on Glassdoor

Springfield, IL

Hybrid

Full Time

Junior

0 applicants

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About this role

A Member Service Representative at CEFCU supports the credit union by determining member financial needs, educating clients on products, and delivering a professional customer experience. The role involves opening accounts, originating loans, resolving inquiries, and maintaining strict adherence to federal and state banking regulations while utilizing various internal and third-party systems.

Responsibilities

Open and transfer consumer business accounts for members
Originate and close consumer loans with compliance
Educate members on financial products through strategic questioning
Resolve member inquiries while ensuring satisfaction and loyalty
Maintain proficiency in third-party systems and banking regulations

Skills

Qualifications

High School Diploma or EquivalentNMLS Registration

About CEFCU

cefcu.com

Headquarters

Peoria, Illinois, United States

Company Size

501-1000 employees

Founded

1937

View Profile

CEFCU (Citizens Equity First Credit Union) is a member-owned credit union headquartered in Peoria, Illinois, offering a full range of personal and business financial services. Their offerings include checking and savings accounts, home loans, vehicle loans, credit cards, personal and student loans, as well as investment and insurance products. CEFCU operates under the motto 'Not a Bank. Better.' and is committed to delivering competitive rates and community-focused financial services.