Dispatch Call Center Agent- Overnight
Leading Edge Connections
About this role
This is a remote position for a Dispatch Call Center Agent at Leading Edge Connections, focusing on customer service and dispatching for various clients. The role involves handling inbound and outbound calls, dispatching technicians, and providing empathetic customer support in a fast-paced environment.
Skills
About Leading Edge Connections
leadingedgecx.comLeading Edge CX (Leading Edge Connections, LEC) is a customer experience and contact center provider that delivers scalable, high-performance outsourced CX through a fully remote, on-demand workforce. They offer multilingual and nearshore call centers, BPO, AI-enabled technology, omnichannel support, and consulting to build, evaluate, scale, and optimize operations. Serving industries like automotive, banking and financial services, healthcare, insurance, retail/e‑commerce, subscriptions, and telecom, LEC focuses on transforming customer interactions into engagements that drive loyalty, efficiency, and business growth.
About Leading Edge Connections
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Leading Edge Connections.
Salary
$15k – $16k
per year