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Dispatch Specialist at Cable One, Inc. - ApplyBlast

Dispatch Specialist

Cable One, Inc.

4 months ago

Remote

Full Time

Junior

1 applicant

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About this role

A Dispatch Specialist II at Sparklight/Cable One supports field technicians by managing work order modifications, resolving technical care center inquiries, and monitoring technician routes for availability. The role utilizes systems like Cable One Field Service Management and ACSR to maximize workforce efficiency and ensure customer commitments are met.

Responsibilities

Assist field technicians with work order modifications and account requests
Resolve ticket and email inquiries from Technical Care Centers
Monitor technician routes to understand work order availability
Set up locates and outages as operational requirements
Provide phone and chat support for field team needs

Skills

Qualifications

High School Degree2 Years Dispatch Experience

About Cable One, Inc.

cableone.biz

Headquarters

Phoenix, Arizona, United States

Company Size

1001-5000 employees

Founded

1983

View Profile

Cable One, Inc. is a leading broadband communications provider that connects over 1.1 million residential and business customers across 24 states through its Sparklight® brand. The company offers a variety of connectivity and entertainment services, including Gigabit Internet speeds, advanced WiFi, and video solutions, leveraging a robust fiber-powered network. In addition to serving residential customers, Cable One provides scalable and cost-effective solutions for businesses of all sizes, enabling them to thrive in a competitive marketplace.