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Dispatch Specialist at QIAGEN - ApplyBlast

Dispatch Specialist

QIAGEN

10 days ago

3.7 on Glassdoor

Wroclaw, Lower Silesia, Poland

Hybrid

Full Time

Medior

0 applicants

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About this role

The Dispatch Specialist ensures efficient service operations across German-speaking countries by coordinating Field Service Specialists and optimizing service schedules. This role supports customers through timely interventions, preventative maintenance, and installations while maintaining accurate service records and CRM data. The position contributes to operational excellence and continuous process improvement within a fixed-term contract until May 31, 2028.

Responsibilities

Coordinate and schedule Field Service Specialists across German-speaking countries
Optimize engineers' workloads and travel schedules to maximize productivity
Monitor and support spare parts processes including order management and inventory tracking