Wright-Hennepin Cooperative Electric Association
The Dispatch/Call Center Specialist is responsible for quickly and accurately answering customer calls in a fast-paced, high-volume call center environment. This role serves as the initial point of contact for service issues, ensuring timely resolution while maintaining alarm activity and performing data entry for new accounts. The position requires adherence to strict customer service standards and participation in ongoing training and certification programs.
Wright-Hennepin Cooperative Electric Association (WH) is a member-owned, not-for-profit electric cooperative based in Rockford, MN, that has been delivering safe, reliable, and affordable electricity since 1937. It offers account management, outage reporting, and a range of energy-saving programs covering heating, cooling, electric vehicles, and renewables. As a cooperative, members have a voice in its governance and share in its success through Capital Credits and community investments.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Wright-Hennepin Cooperative Electric Association.
11% below the average for this role
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