CarePoint Response
CarePoint Response is seeking a reliable and detail-oriented Dispatcher to join their Call Center operations as a key member of the team. In this role, you will be responsible for coordinating and dispatching Mobile Response Teams across several counties, ensuring individuals in crisis receive timely and appropriate support. You'll triage incoming requests, assess urgency, and use Behavioral Health Link (BHL) software to dispatch teams, register clients for services, and monitor the bed registry. This position is more than dispatching — it's an opportunity to play a critical role in the crisis response system, serving as a vital link between callers, care teams, and community resources during some of the most urgent moments.
CarePoint Response (formerly BCRI) is a Baltimore-based nonprofit providing 24/7 trauma-informed behavioral health crisis services to individuals, families, and communities. Their services include mental health and substance use support, mobile crisis response, residential stabilization, and connection to social services. Operating for over 30 years, they serve Baltimore City, Maryland, and beyond through one coordinated system of care.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for CarePoint Response.