Dispatcher - Wakefern
SHI(1 month ago)
RemoteFull TimeJunior$38,000 - $40,000Modern Workplace Services (MWS)
Apply NowAbout this role
A Dispatcher on SHI’s Modern Workplace Services (MWS) team coordinates service requests between customers and field technicians for IT and point-of-sale hardware. The position is remote, supports a 24/7 operation, and serves as a central communication point between customers and internal teams.
Required Skills
- Ticketing
- Dispatching
- Communication
- Microsoft Teams
- Email Management
- Scheduling
- SharePoint
- Multitasking
- Troubleshooting
- Customer Service
Qualifications
- High School Diploma
- GED