About this role
The Dispatch Coordinator ensures legal documents are claimed, dispatched, and completed accurately and on time while coordinating with servers and internal partners. This role operates in a fast-paced, metrics-driven environment and focuses on resolving stuck jobs, escalating issues, and maintaining coverage across assigned regions. The position is remote but requires the employee to be located in Michigan. The coordinator also monitors trends and notifies recruiting when additional coverage is needed.
Required Skills
- Task Monitoring
- Server Coordination
- Communication
- Map Navigation
- Issue Escalation
- Trend Reporting
- Data Analysis
- Organization
- Time Management
- Customer Service
About ABC Legal Services
abclegal.comABC Legal is a legal technology company that simplifies service of process and legal document delivery across all 50 U.S. states and in 88 countries. Their platform lets law firms and legal teams upload documents to be handled by local process servers and provides GPS-tagged and photo evidence as proof of service. ABC Legal emphasizes secure, trackable deliveries and clear confirmation for compliance and court reporting. Customers use the service to outsource process serving while keeping real‑time visibility into status and proof of execution.
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