Fire & Ice
A Dispatcher at Fire & Ice Heating and Air coordinates field technicians, prioritizes emergency and non-emergency calls, and schedules client appointments according to operational guidelines. The role involves monitoring operational efficiency, managing schedules effectively, and maintaining accurate data entry within the company's computer systems. Candidates must prioritize urgent service calls while ensuring optimal resource allocation for the team.
Fire & Ice Heating, Cooling, Plumbing & Electrical is a residential HVAC and home‑services contractor based in Columbus, Ohio, serving Columbus and surrounding central‑Ohio communities. They provide HVAC tune‑ups, repairs and installations (air conditioners, heat pumps, furnaces), along with plumbing, electrical services and home air‑duct cleaning. The company focuses on repair, replacement and routine maintenance for homeowners and serves many local suburbs across the region. Fire & Ice advertises broad availability and high customer satisfaction — rated about 4.9/5 across thousands of reviews.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Fire & Ice.
25% below the average for this role