DB
The Dispatcher/CSR manages incoming customer calls, schedules plumbing service appointments, and coordinates technician routes to ensure an exceptional customer experience. This role involves optimizing daily routes, monitoring job progress, and maintaining accurate records in the company's field service management platform. The position also focuses on maximizing appointment booking rates and supporting customer retention efforts.
Headquarters
Auckland, New Zealand
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for DB.